Frequently Asked Questions

How much do tickets cost?

The price of each ticket for the Grand Draw ticket is £2.

Who can enter?

This raffle is only open to those who are aged 18 and over.

How do I enter?

You can enter online via this website – simply select ‘ENTER’ from the menu above or call 0370 050 5892

How will I know if I've won?

Winners will be contacted after the draw has taken place on 7 February 2020.

Can you claim Gift Aid on my purchase?

Unfortunately no; lottery and raffle draws do not qualify for Gift Aid.However, if you make a donation with your purchase, we can claim Gift Aid on this donation. If you are eligible for Gift Aid then we can claim it on your behalf if you complete the Gift Aid declaration on the entry form. Please read the declaration regarding Gift Aid carefully to ensure you are eligible.

How do I receive my tickets?

If you purchase your ticket(s) online via this website, you will receive a confirmation email upon completing your purchase with your ticket number(s).

I have another question – who can I speak to?

Please call our helpline on 0370 050 5892 or complete the contact form on our contact page.

© 2019 Royal Opera House
Licensed by the Gambling Commission under the Gambling Act 2005, licence number 38704. Promoted by the registered society: Royal Opera House Covent Garden Foundation, contact person: Natalie Whyte, Royal Opera House, London WC2E 9DD. The profit from this lottery will be given to the Royal Opera House Covent Garden Foundation, registered charity number 211775, registered company number 480523.

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